Shipping Policy

SHIPPING METHODS

• ​Thailand Post registered airmail : 14 - 45 business days. Check your tracking
• Thailand Post EMS : 7 - 21 business days. Check your tracking
• DHL express : 3 - 14 business days. Check your tracking

*The delivery time is depend on the destination country. It may take a little longer to deliver to remote countries.

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PACKAGE LOST OR RETURN

After package is shipped, package will be handed over to carrier. We are unable to gain extra information of delivery status more than customers. We will try to provide you all support until final delivery. Please fill in complete and correct shipping address information (English only) when you make your order.

In case package is returned to us due to customer input wrong shipping address, resending package shipping cost will be required. Please carefully check your shipping address when you make an order to avoid this issue.

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CUSTOMS AND IMPORT TAXES (EXTRA COSTS)

Your country may require you to pay import fees, customs, duties, and value added taxes (VAT), etc. which isn’t included in the price and shipping cost listed on our website. These charges are the sole responsibility of the customer.

*Mr. & Mrs. Sniff will not replace or offer refunds for orders which are abandoned due to non-payment of taxes and fees required by your country. We will not responsible for delays due to customs.